Privacy Policy

A legal disclaimer

At Monarch Carpenters Design Studio ("we", "our", "us"), accessible from monarchcarpenters.com, we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

Personal Information: Your name, contact number, email address, residential address, project details, and any information you voluntarily provide through our contact forms or quotation requests.
Technical Data: IP address, browser type, operating system, referring URLs, and usage data through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries or service requests
To send quotations or follow-ups on project consultations
To improve our website and service offerings
For internal analytics and marketing
To comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal data. We may share your data with:

Our in-house design and carpentry teams
Trusted third-party service providers (e.g., IT support, website analytics)
Legal authorities if required by law

4. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and track website performance. You may control the use of cookies through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under Singapore’s Personal Data Protection Act (PDPA), you have the right to:

Access your personal data held by us
Correct any inaccurate or incomplete data
Withdraw consent for data collection

To exercise your rights, email us at hello@monarchcarpenters.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.